Warranty

Warranty

As a dealership committed to excellence, Sheffield Prestige want you to be delighted with every aspect of your new car and this includes ensuring that motoring costs are kept to an absolute minimum – after all, you shouldn’t have to worry about sudden mechanical or electrical failures. Whilst we have done our utmost to ensure that your vehicle is mechanically sound, and any known faults have been rectified, unexpected failures can occur at any time which is why we are proud to offer a range of leading car warranty products from the RAC.

Our promises to you

Sheffield Prestige believes in treating customers fairly and ensuring that we only offer the best products for your needs. As part of our Customer Care Charter, we will help you to get the most out of your car warranty by explaining:

• What is covered and what is not covered
• Significant exclusions, duration and claim limit
• Cost (where applicable)
• How to make a claim
• Your right to cancel
• Complaints process

Breakdown Cover

We are also pleased to offer our customers breakdown cover through the RAC. As one of the nation’s leading breakdown company, the RAC fix a car every 19 seconds, attend over 2 million jobs a year and have over 8 million members. So, rest assured, you’ll be in good hands.

Our roadside and recovery service will give you 24/7 recovery to an approved garage for you and your passengers if your vehicle cannot be repaired on the roadside and 24/7 breakdown assistance within ¼ mile of your home.
Every car we sell will come with a minimum of three months warranty- be it from the manufactures, or through the RAC, or a combination of both.

Our standard Silver Maintenance & Repair Warranty that will cover all mechanical and electrical parts of the car; including water pumps, timing gears and chains, internal gear shafts and pistons and rings, for example. This warranty covers you for up to £60 per hour labour rate and a claim limit of £750. For a full list of what our standard warranty covers please contact a member of our team.
Although this warranty is completely free, we do recommend all our customers to seriously consider an extended warranty. We can upgrade your standard Silver warranty to a Gold, Platinum or Platinum Plus warranty for an extremely competitive price

The major benefits of upgrading & extending your warranty include:
• Failure due to wear and tear
• Cover up to 36 Months
• Factory-fitted multimedia packages (including satellite navigation systems)
• Individual Claim Limits £1000, £2000 or Vehicle Purchase Price

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